Policies
Refund policy
CalmPulse sells digital downloads. Please review product details before purchasing, and contact us within 7 calendar days after purchase if there is a delivery, access, or refund issue.
Digital downloads
Because CalmPulse products are delivered digitally, there is no physical item to return. Product pages are designed to explain what a resource is before checkout so you can decide whether it is right for you.
When to contact us
Because CalmPulse sells digital downloads, purchases are generally final. If a file is corrupted, missing, unreadable, inaccessible, or not as described, contact support within 7 calendar days after purchase with your order details so we can review the issue and help with delivery or access first.
Refund requests
Requests are reviewed based on the order and issue details when an unresolved delivery or access problem remains after reasonable troubleshooting. We do not offer automatic refunds for digital downloads, but we aim to handle genuine access concerns fairly and clearly.
Duplicate or incorrect charges
If you believe you were charged twice or charged incorrectly, contact us within 7 calendar days after purchase with the order details. We will review the information and work with the checkout platform as needed.