Policies
Privacy policy
This policy explains, in plain language, how CalmPulse handles information connected to the storefront and digital downloads.
Information we collect
We may receive the information you provide when you browse, buy, download, or contact us. This can include your name, email address, order details, product and download information, and messages you send to support. Optional birthday reminder information, including a birthday month and day, is used only for one annual birthday note or personal code. We may also receive basic technical and usage information, such as device or browser details, pages viewed, and how the storefront is used.
How information is used
CalmPulse uses this information to operate the storefront, process and confirm purchases, provide access to downloads, answer support requests, prevent misuse, and improve the site and its resources. We do not use this information to make medical decisions about you or anyone else.
Checkout and payment processing
Checkout and payment processing are handled through the MadeThis platform and its payment providers. CalmPulse does not receive or store complete payment-card details. Please review the platform's checkout notices for information about how it handles payment data.
Cookies and analytics
The storefront may use cookies or similar technologies to keep the site working, remember essential settings, understand site traffic, and improve the experience. Analytics are used at a general level to understand how people find and use the site; they are not intended to identify you personally.
Retention and your choices
We keep customer and order information only as long as reasonably needed for delivery, support, recordkeeping, security, and legal or platform obligations. You can ask about access to, correction of, or deletion of personal information, subject to information we need to retain for those purposes.
Contact
For privacy questions or requests, email team@calmpulse.madethis.app.